Hundegger Australasia
Welcome to the World’s leading manufacturer of CNC timber processing machines
The Hundegger portfolio of high-quality, innovative and adaptable machinery that leads to an efficient, profitable solution for the customer, reinforced with excellent product support before and after the purchase, are the reasons for our success in this region.
With over 130 installations throughout Australia and New Zealand, the Hundegger brand continues to grow. As independent experts in timber processing we can work with a range of fabricators and software design specialists – we are not limited to a single partner. Depending on your sector of the greater timber processing industry, we have specialised machines to suit your application.
For Frame and Truss processing, the reliable SPEED-Cut machine or exciting new TURBO-Drive offer unparalleled speed, accuracy and versatility. For Glulam and Mass/Engineered Timber products up to 300 mm high and 1.300 mm wide, the flexible ROBOT-Drive or the latest version of the venerable K2-Industry will manage any process for you – in any length material. For large format panels from 5 mm to 500 mm high and up to 3.600 mm wide and in any length, we have the PBA range of machines and the Hundegger SPM Panel machine. If the question is timber processing – the answer is Hundegger.
CONSULTATION
With decades of experience in Solid Timber Processing, the Sales Team at Hundegger can help and guide you through the machinery selection process. We make sure that each customer has the right solution to suit their application. All our machines are made to order, so we take the time to build the right machine for you and your business – and one that can grow with you in the future, rather than offer a “brown box machine” from a warehouse. We can advise on orientation, placement, tooling, automation, even assist with operator selection. When it comes to Process Management, we can help there too, with software solutions and automation to lighten the load and streamline your workflow.
MAINTENANCE
Our Technical Support department also offer scheduled Preventative Maintenance programs – tailored to suit your capabilities, needs and location. Our experts will visit you and make sure your Hundegger is cutting like new – year after year. We can support your own staff with our extensive training programs. We offer training in Operation, Optimisation and Maintenance to ensure your staff are always getting the best from your Hundegger investment.
When you own a Hundegger machine, you become part of the Hundegger Club. Free software updates are available on a regular basis and Remote Access via email, video conference, telephone etc to our Technical Support department is yours – for as long as you own your Hundegger.
SERVICE
We understand the production environment and the need for short response times. We have direct access to your machine from our Remote Support, as well as dedicated Technical Service staff on the ground – wherever you are.
In our Melbourne Warehouse, we are ideally located to service the Eastern seaboard and all the way to WA and New Zealand with parts delivery. In NSW and QLD, as well as both North and South Islands on NZ, we have specialised tools and spare parts to support you and your business.
TALK TO US ABOUT YOUR PROJECTS!
The complete orientation towards the needs of our customers and interested parties is one of the central values of our company. Our specialised Technical and Project Management knowledge and machinery portfolio covers all sectors of the greater timber and construction industry. We can help you with any aspect of timber processing.
- Technologically leading solutions with maximum economic efficiency
- Large experience in sales und service support
- Predictive maintenance on site and efficient remote maintenance
- Excellent spare parts logistics
- Experienced tool and spare parts advice
- Seminars and customer-specific training
PRODUCT SUPPORT
In the unlikely event you need immediate assistance, we offer direct local telephone or video support from 06:00 to 18:00 (AEST) to all our customers in Australia and New Zealand. Our German based colleagues can then take over for the remainder of the evening. When you call us, we can access your machine remotely and examine first-hand any issues. Our highly trained Service Technicians can also access the exact configuration of your machine locally on our system to assess any specific challenges you may experience. All Hundegger machines also have the capability to create a detailed diagnostic file which is automatically forwarded to us to get you going again – fast.
Our Product Support includes:
- Remote Support
- Machine Servicing,
- Operator training,
- Maintenance Training
- Spare Parts
SPARE PARTS LOGISTICS
GUARANTEED SPARE PARTS AVAILABILITY, FOR A WHOLE MACHINE LIFE!
The secure supply of spare parts is one of the central requirements for long-term successful cooperation. At Hundegger you get even more. because we guarantee the availability of spare parts for the entire life of the machine.
